Senior Quality Manager

We are seeking a Senior Quality Manager to lead, oversee and continually enhance our Quality functions. This is a senior level role responsible for driving Quality performance across the business, championing continuous improvement, and embedding robust quality processes throughout manufacturing operations. This role will have 3 direct reports and 20 indirect reports.

• Leading and developing the Quality Team, providing coaching, mentoring and support to ensure high performance and capability across QA and QC functions.
• Driving continuous improvement of quality processes, systems, and tools, ensuring alignment with applicable standards such as ISO 9001 -FSSC 22000.
• Overseeing the Integrated Management System, ensuring changes are communicated and embedded across relevant stakeholders.
• Managing quality inspection activity, ensuring accurate and timely reporting to internal and external stakeholders.
• Investigating Customer Complaints and NCRs, identifying root causes and ensuring corrective actions are implemented to prevent recurrence.
• Leading internal audit programmes and participating in third-party and customer audits.
• Conducting risk-based assessments (e.g., FMEA) to identify and mitigate potential process failures.
• Analysing Quality performance data, identifying trends, and recommending improvement actions.
• Promoting collaboration, open communication and best practice sharing across the organisation.
• Ensure robust corrective actions (RCA) are implemented, provide quality management training and support across the organisation.
• Forms close working relationships with local and regional OPEX teams, regional Quality teams to ensure corporate systems and processes are embedded into daily work.

• Strong background in a manufacturing environment ideally from a Plastics, Food or Pharmacutical background– this is essential and central to the role with a Blend of Quality Assurance and Quality Control experience.
• Proven leadership capability, including team management, coaching and mentoring
• Experience managing and improving Quality Management Systems.
• Experience in root-cause analysis, lean manufacturing tools, internal audits, and risk-based quality methodologies (e.g., FMEA)
• Degree Qualified in either a Science, Quality Management, or technical related degree.
• Ideally you will hold or are working towards a lean six sigma qualification.