Quality Assurance Officer

We are seeking a proactive and detail-oriented Quality Assurance Officer to join our Quality team at our Golborne manufacturing site. This is an excellent opportunity for an organised individual with quality experience to play a key role in supporting and maintaining our Quality Management System (QMS), ensuring compliance with customer, legislative and accreditation requirements.

Working closely with teams across the business, you will help drive quality standards, support audits, manage documentation, and contribute to continuous improvement initiatives that ensure our products and processes consistently meet the highest standards.

Key Responsibilities: Quality Assurance Officer

• Maintain and support the site's Quality Management System (QMS), ensuring documentation, communications and quality processes are effectively controlled and compliant.
• Manage quality documentation, specifications, records and databases, including document control, calibration schedules and certification records.
• Respond to customer requests for specifications, drawings, Declarations of Compliance (DoC) and technical questionnaires in a timely manner.
• Support customer, corporate, legislative and accreditation audits, while conducting internal audits, hygiene audits and environmental monitoring activities.
• Deliver quality inductions and training for new starters and temporary employees, promoting quality standards across the site.
• Drive continuous improvement initiatives, supporting corrective actions, data management system enhancements and compliance projects.
• Build strong relationships with internal stakeholders and external suppliers, supporting purchasing activities, supplier documentation reviews and migration testing programmes.

• Experience working within a quality function operating to ISO standards or equivalent quality systems.
• Strong Microsoft Office skills, particularly Excel, Word and Outlook.
• Excellent organisational skills with the ability to prioritise multiple tasks and meet deadlines.
• Strong attention to detail and a methodical approach to documentation and compliance.
• Confidence when working with internal teams, customers, auditors and suppliers.
• Experience within manufacturing, FMCG, packaging or a regulated production environment would be advantageous.