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Quality Manager Thailand

ALPLA Packaging (Thailand) Ltd. / Prachinburi / Thailand / Quality

Your responsibilities

In this role, you will be responsible for a professional and well performing People Management within the company. This includes the following responsibilities:

  • Coordinating and supervising all Quality Assurance activities in Production and in Laboratory to assure exceptional quality product is delivered to the customer
  • Ensuring Production Process output is in compliance with customer expectations
  • Develop product quality metrics, manage customer complaints, determine optimized process settings, identify areas of improvements and involve relevant departments in developing corrective actions.
  • Customer Relationship Management regarding Quality issues:
    • working with production and customer to determine optimized process settings to assure specified requirements are met (specifically during sampling and product qualification process)
    • hosting periodic customer visits
    • managing customer complaint process
  • Develop quality assurance & quality management systems in accordance with regulatory and group-specific requirements
  • Ensure compliance with all ISO and customer/external audit requirements. Prepare and successfully complete audits.
  • Conduct monthly reporting of quality data through documented corporate procedures.
  • Provide leadership to the quality team and guidance to the operations management in terms of quality. Closely collaborate with customers and internal stakeholders on a routine basis. Make sure that all Group Quality Policies are adhered to and incorporated into the local systems.
  • Promote quality mind-set among our employees. Train and supervise the employees who perform quality testing within the quality lab and on the production floor.
  • Responsible for continuous quality improvement for the products and operations at ALPLA Thailand.

Your competencies and qualifications

  • Bachelor Degree (or higher) in Quality Management or Engineering
  • At least 5 years of work experience in Quality Assurance combined with a demonstrated track-record of accomplishments as a QA Manager, preferably within an international manufacturing company in the FMCG or pharma industry
  • Computer literate (Excel, SPC data base, Word)
  • Ability to work well with other departments
  • Ability to manage Customer Relations
  • Being able to handle multi-task environment with excellent organizational skills
  • Strong leadership and interpersonal skills
  • Experience with physical lab testing equipment, calipers, scales, digital height gauge and compression force testing equipment
  • Proficiency in Thai and English is a must
  • Knowledge of ISO quality standards and experience performing quality and food safety system audits

We offer

We offer you a challenging task with a high degree of personal responsibility Your individual performance will be remunerated and your development will be supported by us

Contact person
Charito Cornejo, Human Resources

ALPLA Philippines Inc.
Silangan Industrial Estate, Canlubang, 4028 Calamba City, Philippines
T +639175830346, www.alpla.com

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