Executive Regional Quality

Assists in ensuring implementation of all aspects of Product Quality Assurance and Quality System Requirements.

Customer Complaints handling and Management:

• Reviewing customer complaints on weekly basis with plants for
• Ensuring on time registration and closure of complaints
• Review of correctness and completeness of the information in CAPA.
• Verify implementation of actions taken against CC in QR, QI and SQI category.
• Have track of actions implemented against customer complaint.
• Assist plants in resolving any issues related CCH tool.
• Circulate monthly summary report by 05th of every month. analyze complaint trends to identify recurring issues and implementing preventive measures.

Outside Testing Management:

• Co-ordinating and managing testing activities that are outsourced to external testing facilities.
• Selecting appropriate testing partners, defining testing requirements and protocols, overseeing the testing process, ensure on time completion of tests as per schedule, reviewing test results for correctness and completeness, and ensuring compliance with relevant standards and regulations.
• Cost optimization

Approved supplier list (ASL) management for RM, MB, CFC, Polybag, Wad, and other materials used in manufacturing and packaging of any product:

• Periodic update of ASL based on the request received from plants.
• Ensure all necessary documents are available in insight for easy reference.
• Collect all necessary DOC from supplier from time to time.

Specification master list management - CFC, Polybag:

• Ensure all CFC and Polybag currently in use are updated in specification Master List.

• 2-3 years of experience.
• Plastic Engineering Background is preferable
• Computer literate (Excel, PowerPoint, Word)

• Timely Corporate Audit conduction and gap analysis
• Adherence and compliance of QMS
• Effective evaluation and corrective action of customer complain
• Timely upgradation of QMS at India level