IT Systems Administrator

IT Support, Monitoring & Management 

• Recommends and installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems
• Develops, maintains and supports all systems, applications, security, and network configurations
• Sets up, configures, and supports internal and/or external networks
• Troubleshoots network performance issues
• Implements, maintains and monitors system backups, data files and monitors system configuration to ensure data integrity
• Provides technical support via phone, emails, and remote tools and on-site visits to end-users with timely resolution
• Supports local IT systems/applications like IP telephony, Oracle, CCTV etc.
• Shares updates from Corp IT with all the users in the plant regarding new softwares, hardware or any other changes
• Production machines/Other related equipment to be connected to network as per defined standard policies

IT Regulations, Licensing & Policies

• Ensures along with IT Systems Manager correct licensing and Alpla policies & guidelines are implemented accordingly
• Assist & guide users in understanding & confirming standard Alpla IT policies

Documentation

• Maintains & records IT related permissions (AlplaPROD, TIG, Oracle etc.)
• Updates and maintains account information in ADID
• Keeps Telephone Directory/record updated

Hardware Inventory Management

• Keeping an inventory of IT related hardware
• Purchase of new equipment in coordination with IT Manager
• Keep/maintain a pool of suppliers for Hardware & software

Education/ Professional Qualifications

• Minimum 2 year Degree (Associates) in related field or equivalent
• Advanced systems/networking concepts such as TCP/IP, DNS, and Active Directory

Experience

• 3 years practical experience in IT

Qualifications/ Skills/ Personal Competencies

• Excellent Knowledge of MS Office/Windows
• Excellent computer skills
• Great communication skills
• Detail Oriented
• Ability to multi-task
• Ability and willingness to learn new programs/functions quickly
• Strong organizational skills
• Strong troubleshooting skills in a fast paced environment
• Excellent command of written and spoken Arabic & English (Good communication skills) & interpersonal competence