Front Desk Administrator

As the first point of contact for visitors, customers, contractors and employees, you will play a key role in creating a welcoming and professional environment while providing comprehensive administrative support across the business.

This is a varied position combining reception, administration, facilities coordination and office support responsibilities. The successful candidate will be highly organised, proactive and capable of managing multiple priorities in a fast-paced manufacturing environment.

Key Responsibilities: Front Desk Administrator

• Provide a professional and welcoming reception service, acting as the first point of contact for visitors, customers, contractors and general enquiries.
• Manage the site switchboard, visitor arrivals, meeting room bookings, deliveries and daily contractor inductions.
• Coordinate business travel arrangements, including flights, accommodation, taxis, conferences and external meetings.
• Process incoming and outgoing post, arrange customer sample shipments and provide tracking information as required.
• Respond to enquiries from external organisations and business partners, maintaining a high standard of customer service.
• Coordinate catering requirements and ensure meeting rooms remain fully stocked, organised and presentation-ready.
• Manage office, kitchen and PPE supplies, monitoring stock levels and placing orders as required.
• Support site facilities, health, safety and fire compliance activities, helping to maintain a safe and professional working environment.

• Previous experience in reception, administration or office coordination role.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to prioritise a varied workload.
• A professional and confident manner when dealing with visitors and stakeholders.
• Good IT skills, including Microsoft Office applications.
• High levels of accuracy and attention to detail.
• The ability to work independently and use initiative.
• Experience within a manufacturing or industrial environment would be advantageous but is not essential.