St. Peters / MO / United States of America / Quality / Full time

Quality Manager

What you will enjoy doing

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  • Coordinating and supervising all Quality Assurance activities in Production and in Laboratory to assure exceptional quality product is delivered to the customer
  • Ensuring Production Process output is in compliance with customer expectations
  • Being responsible for quality related communication with customers
  • Ensuring production compliance with all internal and customer bottle and packaging specifications
  • Measurements and Testing:
    • measuring
    • recording and reporting dimensional, functional and visual attributes per internally specified requirements
    • maintaining optimum performance and internal calibration checks on quality related equipment
    • scheduling calibration of equipment requiring outside calibration
    • maintaining measurement database integrity
  • Customer Relationship Management regarding Quality issues:
    • working with production and customer to determine optimized process settings to assure specified requirements are met (specifically during sampling and product qualification process)
    • hosting periodic customer visits
    • managing customer complaint process
  • Quality System:
    • ensuring compliance with all ISO and customer/external audit requirements
    • preparing and successfully completing audits
  • Documentation:
    • maintenance of customer product specifications
    • development and maintenance of all internal bottle and packaging specifications
    • monthly reporting of quality data per documented corporate procedures in emis
    • owner of Root Cause Analyses Process by involving relevant departments in developing appropriate corrective action response
    • documenting and reporting all supplier quality related issues per documented procedures
    • controlling and reporting all nonconformance product per documented procedures
    • ensuring completion of all customer required testing
    • reporting production quality through Certificate of Compliance as specified by customer
  • Monitoring on-line testing through daily checks of SPC data entry of Machine Operators
  • Being responsible for promoting quality mind set in all plant employees
  • Being responsible for the control & coordination of rework with production of all nonconforming product
  • Color of bottles:
    • being responsible for color matching at each start up of bottle mold
    • being responsible for obtaining & maintaining customer approved color samples for each bottle
  • Being responsible for Production Mold Book Process
  • Ensuring that a signed acceptable color sample which has been compared to approved customer sample is provided for production line at each start up by Quality Technician
  • Training and supervising all personnel performing quality testing within the quality lab and on the production floor
  • Leading the Team:
    • regularly scheduled quality staff meeting
    • ensuring team works together as efficiently as possible
    • correctly recording time and attendance of team
    • recruiting (with HR) new employees
    • performing disciplinary actions
    • performing annual performance evaluations
    • assessing training needs of staff and ensuring execution of training

What makes you great

  • 4 year degree preferably in chemistry or science area or equivalent experience
  • Experience with physical lab testing equipment, calipers, scales, digital height gauge and compression force testing equipment and with Coordinate Measuring Machine (CMM)
  • At least 5 years of work experience in Quality Assurance combined with a demonstrated track-record of accomplishments as a QA Manager, preferably in manufacturing environment
  • Computer literate (Excel, SPC data base, Word)
  • Ability to work well with other departments
  • Ability to manage Customer Relations
  • Being able to handle multi-task environment with excellent organizational skills

What you can expect working with us

  • Health and Wellness Care Program
  • Dependent Care Cost Savings Program
  • Recognition programs
  • Promotional opportunities
  • 401K Retirement Plan and excellent Matching Plan
  • Medical, dental, vision plan
  • Education assistance program
  • Short term, long term and life insurance paid by ALPLA
  • Paid vacation
  • Paid holidays



mrs Tamia Melvin, Human Resources

289 Highway 155 South

30253 MC Donough