IT System Administrator

IT Support, Monitoring & Management

• Recommends and installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems
• Develops, maintains and supports all systems, applications, security, and network configurations
• Sets up, configures, and supports internal and/or external networks
• Troubleshoots network performance issues
• Keeping ADID maintained and up to date
• Implements, maintains and monitors system backups, data files and monitors system configuration to ensure data integrity
• Provides technical support via phone, emails, and remote tools and on-site visits to end-users with timely resolution
• Supports Alpla's proprietary systems such as AlplaPROD, TIG quality, PDAV production data
• Supports local IT systems/applications like IP telephony, Oracle, CCTV etc.
• Shares updates from Corp IT with all the users in the plant regarding new software's, hardware or any other changes
• Production machines/Other related equipment to be connected to network as per defined standard policies

• IT Regulations, Licensing & Policies

• Ensures along with IT Systems Manager correct licensing and Alpla policies & guidelines are implemented accordingly
• Assist & guide users in understanding & confirming standard Alpla IT policies

• Documentation

• Maintains & records IT related permissions (AlplaPROD, TIG, Oracle etc.)
• Updates and maintains account information in ADID
• Keeps Telephone Directory/record updated

• Collaboration

• Provides PC hardware and software support for the users and information on new systems, updates etc.

• Hardware Inventory Management

• Keeping an inventory of IT related hardware
• Purchase of new equipment in coordination with IT Manager
• Keep/maintain a pool of suppliers for Hardware & software

Education/ Professional Qualifications

• Minimum 2 year Degree (Associates) in related field or equivalent
• Advanced systems/networking concepts such as TCP/IP, DNS, and Active Directory

Experience

• 3 years practical experience in IT

Qualifications/ Skills/

Personal Competencies

• Excellent Knowledge of MS Office/Windows
• Excellent computer skills
• Excellent communication skills
• Detail Oriented
• Ability to multi-task
• Ability and willingness to learn new programs/functions quickly
• Strong organizational skills
• Strong troubleshooting skills in a fast-paced environment
• Excellent command of written and spoken Arabic & English (Good communication skills) & interpersonal competence

Others

• High level of energy
• It is required to act in a safe and environmentally responsible manner at all times by adhering to all ALPLA policies and procedures and Safety Standards.
• Fit to company culture in terms of punctuality, attitude, responsibility, department integration, personnel respect, accuracy and H&S standards.