Quality Supervisor (ISBM)

Ensure production compliance with all internal and customer product and packaging specifications
• Measurement and Testing
o Ensure that measurements, records and dimensional reports, functional and visual attributes per internally specified requirements are carried out.
o Maintain optimum performance and internal calibration checks on quality related equipment and schedules calibration of equipment requiring outside calibration
o Maintain measurement database integrity
• Customer Relationship Management regarding Quality issue
o Work with production and customer to determine optimized process settings to assure specified requirements are met (specifically during sampling and product qualification process)
o Host periodic customer visits
o Manage customer complaint process
• Quality System
o Ensure compliance with all ISO 9001 quality management system and when producing food contact product, FSSC 22000 food safety management system.
o Assist in hazard analysis and HACCP program for food product plant(s).
o Prepare and successfully completes internal, customer and external audit requirements
• Documentation
o Maintain customer product specifications
o Develop and maintain of all internal product and packaging specifications
o Monthly reporting of quality and food safety system data per documented corporate procedures in eMis and as required regionally
o Owner of Root Cause Analyses Process by involving relevant departments in developing appropriate corrective action response

4 year degree preferably in chemistry or science area or equivalent experience
• Experience with physical lab testing equipment, calipers, scales, digital height gauge and compression force testing equipment and with Coordinate Measuring Machine (CMM)
• At least 5 years of work experience in Quality Assurance combined with a demonstrated track-record of accomplishments as a QA Manager, preferably in manufacturing environment and English
• Proven track of leading people and passion to develop employees
• Highly self-motivated and self-driven
• Profound MS Office skills (Excel, Word etc.)
• Ability to work well with other departments
• Ability to manage Customer Relations
• Able to handle multi-task environment with excellent organizational skills
• Profound English and local language skills